CUSTOMER SERVICE

Our Mailing Address

TeaGW
77 Bluxome St, Unit 607
San Francisco, CA 94107
415.342.3396

 

Contact Customer Service

By phone: 415.342.3396
By email: gina.wu@teagw.com

 

Shipping Prices and Delivery Times

The delivery time listed below is the time it will take for the shipping company to deliver your order after it has been processed. In most cases your order will be processed within 24 - 48 hours after it has been submitted. If you have any questions about our shipping methods, please call us at 415.342.3396.

Within the Continental US
	UPS Ground*:		5 to 7 business days
	Cost:		$6.00 per order plus $1 per item
Alaska and Hawaii
	USPS Ground:		Up to 4 weeks
	Cost:		$13.00 per order plus $2 per item

* If you plan to ship to a P.O. Box, please change your shipping information to display a physical address along with the box number. A package addressed to a P.O. Box may experience delays and will not be covered by any UPS Service Guarantee. Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted by UPS.

If the shipping costs fall within the estimated amount, the order will be shipped, and you will be emailed a shipment confirmation. If the shipping costs run over the estimate, you will be contacted by one of our customer service representatives to review actual shipping costs for the order prior to our shipping the order.

 

Methods of Payment
We are happy to accept Visa, Mastercard, American Express and Discover Card for all internet orders.

 

Sales Tax
Any orders sent to addresses within California will be charged California sales tax.

 

© 2008 TeaGW. Contact us.